Potential for KPO in India

Potential for KPO sector on India
Dr.T.P.Sethumadhavan

Recent study done by KPMG revealed that KPO i.e., Knowledge process outsourcing in financial services is expected to be worth 5 billion US dollars by 2010. It may be due to the success in off shoring business operations. India is expected to remain a preferred location for KPO activity in future. Lack of talent pool, requirement of high-level control, confidentiality and high-level control and enhanced risk management are some of the limitations in this sector. Process complexities, higher billing rates and skilled resource requirements differentiate KPO from BPO.


938000 candidates appeared for IELTS examination during 2007. When compared to last three years number of candidates appeared for IELTS have almost doubled during 2007. It can be due to new immigration policies, recognition of IELTS throughout the English speaking world and entrance requirements & criteria for admission. IELTS tests are conducted 48 times per year.